PRIVACY POLICY

[This policy should be reviewed by an attorney before publishing]. All legal pages on this site use placeholder business details and require final review by a licensed attorney before the site goes live.

1. Who we are

Viking Public Adjusters is a licensed public insurance adjusting firm (License: [LICENSE #]) serving property owners in [SERVICE AREA]. Mailing address: [BUSINESS ADDRESS]. Questions about this policy: email [EMAIL], call [PHONE], or use our contact form.

2. Categories of personal information we collect

• Identifiers: name, phone number, email address, property address.
• Claim information you choose to submit: property type, type of damage, date of loss, claim status, insurance carrier name, and the description you write.
• Communications: messages, voicemails, and emails you send us.
• Technical and usage data: IP address, browser and device type, pages viewed, and referring page, collected only through analytics tools when you consent.

We do not ask for Social Security numbers, financial account numbers, or health information through this website. Please do not submit them through the form.

3. How we use the information

• To respond to your request and provide a free claim review.
• To evaluate, document, and pursue an insurance claim if you engage us.
• To communicate with you by phone, text, or email about your inquiry or claim.
• To operate, secure, and improve this website.
• To meet legal, licensing, and recordkeeping obligations.

4. Third parties we share information with

We do not sell your personal information. We may share it with:

• Your insurance carrier and its representatives, when you have engaged us to act for you.
• Contractors, engineers, estimators, or other experts retained to document your loss, with your knowledge.
• Service providers who operate this website and our business tools (website hosting, form delivery, email, analytics). These providers may process data on our behalf only.
• Attorneys, regulators, or courts where required by law or to protect legal rights.

Data retention: we keep claim and inquiry records for [RETENTION PERIOD] as required by applicable state licensing and recordkeeping rules.

5. Cookies, analytics, and tracking technologies

Essential cookies and local storage keep the site functioning and remember your cookie choice. These are always active.

Analytics: we use [ANALYTICS PROVIDER, e.g. Google Analytics 4] to understand aggregate site usage. Analytics and any advertising technologies are blocked by default and only load after you select “Accept” in our cookie banner. You can change your choice at any time using the Cookie Settings link in the footer.

Third-party tracking across sites: third-party analytics or advertising providers we enable may set cookies capable of recognizing your device across other websites over time. We do not permit them to do so unless you consent. We do not knowingly allow any other third party to collect personal information about your online activities across different websites when you visit this site.

6. Do Not Track signals

Some browsers send a “Do Not Track” (DNT) or Global Privacy Control signal. Because there is no common industry standard for DNT, this site treats a DNT or Global Privacy Control signal as a rejection of non-essential cookies: analytics and advertising technologies will not load.

7. Reviewing, correcting, or deleting your information

You may ask us to confirm what personal information we hold about you, correct inaccurate information, or delete information we are not required to retain. Email [EMAIL] or call [PHONE]. We will verify your identity before acting and will respond within the timeframe required by applicable law. You may also opt out of marketing emails using the unsubscribe link in any such message.

8. Children’s privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact [EMAIL] and we will delete it.

9. Security

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Changes to this policy

If we change this policy, we will post the revised version on this page and update the effective date above. Material changes will also be announced with a notice on the site homepage for a reasonable period. Continued use of the site after a change means you accept the revised policy.

11. Contact

Viking Public Adjusters · [BUSINESS ADDRESS] · [PHONE] · [EMAIL] · Contact form